Our Policies
Missed Appointments
When you book an appointment with us, that time is set aside for you - and ONLY you. We never double
book and we try to always be ready for you when you arrive. In return, we ask that you keep your promise to
us and show up for your appointment on time.
Please understand that massage therapists only get paid when they deliver a service... therefore missed
appointments are costly for us and prevent us from catering to other clients.
That said, our policy is simple. If you do not show up for your scheduled appointment, and you have not
notified us at least 24 hours in advance, you will be required to pay the full cost of the treatment as booked.
Cancellations
In the event that you unable to keep your scheduled appointment with us, please contact us by phone at
least 24 hours prior to your appointment. If you do not reach us, please leave a message on our voicemail
system. If we do not hear from you within this timeframe, and you do not keep your appointment, the above
policy will be applied.
Note: We recognize that no one isn't perfect and there are circumstances that are out of your control
(sudden illness, family emergenies, etc.) and so your therapist may make an exception to the above
policies on those rare occations.
Privacy Policy
Respecting your online privacy
Respecting your privacy is important to me; I am committed to safeguarding your privacy online. I have
posted this privacy policy to help you understand how your personal information will be treated when you
use my services. This policy may change from time to time, so please check back periodically.
Information collected via this website is limited to what I need to provide you with the best possible service
available anywhere. It will not be sold, or rented to any individual, group, corporation or agency. Release of
your information occurs only when I have your consent; or when it is required to deliver a requested service
to you; or where I am required or permitted to do so by law.
Information Automatically Collected
Like other websites, this one automatically gathers anonymous information about you such as your Internet
address, the date and the time you visited my site, and the pages you viewed. This information is collected
specifically to better understand how my website is being used and to improve its effectiveness.
Email Address and Contact Information
When you send me e-mail or when you request an appointment with me, I acquire your email address. I
use your email address to acknowledge your appointment request and/or reply to your questions, and I
may store your communication and my reply in order to provide you with a high level of client support.
I may also use contact information collected on this website to contact and correspond with you regarding
the services that you requested and other related services I may offer.
Booking Services
When you book appointments through my website, I collect and store information about you necessary to
complete your booking and to ultimately provide you with the requested services.
Use of Cookies
As part of my ongoing effort to personalize my services and to make your experience with me an enjoyable
one, I may use cookies to store and retrieve information about you and your usage of my website. Cookies
help me see which parts of my site are most popular and which are least popular, allowing me to identify
areas of the site that may need attention - ultimately translating into better service for you.
A cookie is a small amount of data that is sent to your browser from my website and stored on your
computer's hard drive. The use of cookies is an industry standard.
Protecting Information
I protect your information with appropriate safeguards and security measures and I retain your information
only for the time it is required for the stated purposes. Only those involved in processing data have access
to this information.
Missed Appointments
When you book an appointment with us, that time is set aside for you - and ONLY you. We never double
book and we try to always be ready for you when you arrive. In return, we ask that you keep your promise to
us and show up for your appointment on time.
Please understand that massage therapists only get paid when they deliver a service... therefore missed
appointments are costly for us and prevent us from catering to other clients.
That said, our policy is simple. If you do not show up for your scheduled appointment, and you have not
notified us at least 24 hours in advance, you will be required to pay the full cost of the treatment as booked.
Cancellations
In the event that you unable to keep your scheduled appointment with us, please contact us by phone at
least 24 hours prior to your appointment. If you do not reach us, please leave a message on our voicemail
system. If we do not hear from you within this timeframe, and you do not keep your appointment, the above
policy will be applied.
Note: We recognize that no one isn't perfect and there are circumstances that are out of your control
(sudden illness, family emergenies, etc.) and so your therapist may make an exception to the above
policies on those rare occations.
Privacy Policy
Respecting your online privacy
Respecting your privacy is important to me; I am committed to safeguarding your privacy online. I have
posted this privacy policy to help you understand how your personal information will be treated when you
use my services. This policy may change from time to time, so please check back periodically.
Information collected via this website is limited to what I need to provide you with the best possible service
available anywhere. It will not be sold, or rented to any individual, group, corporation or agency. Release of
your information occurs only when I have your consent; or when it is required to deliver a requested service
to you; or where I am required or permitted to do so by law.
Information Automatically Collected
Like other websites, this one automatically gathers anonymous information about you such as your Internet
address, the date and the time you visited my site, and the pages you viewed. This information is collected
specifically to better understand how my website is being used and to improve its effectiveness.
Email Address and Contact Information
When you send me e-mail or when you request an appointment with me, I acquire your email address. I
use your email address to acknowledge your appointment request and/or reply to your questions, and I
may store your communication and my reply in order to provide you with a high level of client support.
I may also use contact information collected on this website to contact and correspond with you regarding
the services that you requested and other related services I may offer.
Booking Services
When you book appointments through my website, I collect and store information about you necessary to
complete your booking and to ultimately provide you with the requested services.
Use of Cookies
As part of my ongoing effort to personalize my services and to make your experience with me an enjoyable
one, I may use cookies to store and retrieve information about you and your usage of my website. Cookies
help me see which parts of my site are most popular and which are least popular, allowing me to identify
areas of the site that may need attention - ultimately translating into better service for you.
A cookie is a small amount of data that is sent to your browser from my website and stored on your
computer's hard drive. The use of cookies is an industry standard.
Protecting Information
I protect your information with appropriate safeguards and security measures and I retain your information
only for the time it is required for the stated purposes. Only those involved in processing data have access
to this information.
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Copyright this business. All rights reserved.